Design Your National Quality Health Care Program Around Your Resources: Health Care Assessment System Solutions
Building on more than 55 years of healthcare accreditation experience, Accreditation Europe offers a variety of local solutions to Healthcare Regulators and Accreditation Bodies that wish to improve their existing assessment programs or create new ones. Organizations that wish to develop, review or update their standards, automate a program, develop surveyor competencies or simply exchange ideas and resources, find great comfort to work with our Healthcare Assessment System solutions.
Read more about Healthcare Assessment System solutions or browse through the program components below.
Our experts support strategic planning with key stakeholders to identify the direction to adopt with regards to health care improvement, patient safety and accreditation. Once the project objectives are determined, strategies can be established leading to identifying resources, roles and responsibilities, and project timelines.
Accreditation Europe can support you in updating your current standards and developing or licensing new standards for your program. We ensure that health care organizations undergoing local accreditation program have appropriate tools to facilitate implementation of the program. Accreditation Europe and its partners have developed a unique expertise in the automation of diverse accreditation programs through web and mobile platforms to make the accreditation process efficient and accurate. Ready-to-use software is available for the Qmentum Licensed Program or client-owned programs.
Accreditation Europe and its partners are at the forefront of innovation in the field of accreditation, licensing and assessments. It has a unique experience to interpret local requirements into licensing and/or accreditation standards. Our experts have a broad exposure to number of national and regional models that can benefit our clients.
Collaboration Centers can also integrate local guidelines and legislation into the Qmentum Licensed Program architecture.
Accreditation Europe prepares regulators, licensing and accreditation bodies’ leaders and staff to implement changes in their assessment system or introduce new programs. Accreditation Europe's experts build confidence to manage a local program through various learning methodologies, including coaching, classroom training or online platforms. We can also assess skills and experience of existing teams or support recruitment of staff and onboarding.
Competent and professional surveyors are at the core of an effective accreditation system. We work with you to review or create leading surveyor models, adapted to your specific health care environment. Accreditation Europe provides you with support to review and develop competency framework, processes for surveyor selection, recruitment, training, assignment and ongoing maintenance of surveyor pool, and many other aspects of surveyor management and deployment.
Accreditation Canada’s surveyor training model is accredited by ISQua and has been transferred to many accreditation bodies worldwide in the past 20 years. Our approach can be customized to existing standards and processes or delivered as is within the Qmentum Licensed Program. Survey methodologies have evolved over time in order to meet inter-reliability requirements and support health care organizations in their improvement journey. Our training programs cover key skills including criteria and guidelines interpretation, observation of health care operations, documentation review, interview skills, report writing and debriefing techniques.
Accreditation Europe's Education Program offers a variety of courses that can be made available to health care organizations. These training sessions enable personnel of your client healthcare organizations to gain essential knowledge of the accreditation program as well as support their quality improvement efforts. These courses can be offered by your organization or in collaboration with Accreditation Europe.
Regulators and assessment bodies do not always have the number of surveyors and auditors or specific expertise to conduct their assessments. Many of them solicit Accreditation Europe to provide our surveyors’ or auditors' time. This approach expedites the process and objectivity of survey results, especially for small health care systems. Regulators and accreditation bodies can contract Accreditation Europe to perform their surveys or include one or more surveyors as part of national survey teams.
Often regulators and assesssment bodies rely on committees to render decisions. Accreditation Europe and its partners have significant experience with developing accreditation and licensing decision guidelines, reviewing survey results objectively, publishing decisions and managing appeals. Accreditation Canada’s Accreditation Decision Committee (ADC) can provide support to accreditation decision makers, as well as guide them in how to design decision guidelines to achieve a high level of quality and patient safety.
Managing questions including queries on a broad range of standards and criteria posed by health care clients can be overwhelming. Accreditation Europe and its partners work with thousands of health care facilities in the full continuum of care and understands their reality. Our seasoned health care improvement advisors can help local health care organizations implement health care quality and patient safety best practices through a no-nonsense approach.
Accreditation Europe offers services to regularly update client-owned standards and resources. Collaboration Centers benefit from the regular updates performed on the Qmentum Licensed Program at a fraction of the cost of maintaining their own program. Selected standards are updated every two years by international experts to guarantee they are aligned with the latest research and development, innovations and best practice around the world.
Collaboration Centers using the Qmentum Licensed Program receive updates to the AccreditationAcceleration Suite software, our flagship software to automate and manage the Qmentum Licensed Program. This software includes a health care organization management platform, surveyor deployment module, report editing and accreditation decision making modules, as well as self-assessment, internal audit tool and numerous built in questionnaire and instruments that can be sent and completed anonymously by individual health care organizations.
Although regulators and assessment bodies may have launched their accreditation, licensing or assessment program, their partnership with Accreditation Europe does not have to end here. Additional support related to managing their program, resources, or organizational processes may help to avoid problems our partners have faced in the past six decades. Accreditation Europe offers remote access to dozens of accreditation experts on various subjects such as governance, management, standards and surveyor development, etc.